Receptionist

Description

Are you someone who enjoys helping people, staying organized, and creating a great first impression? Transwest is looking for a friendly, professional Receptionist to be the face of our dealership and a key part of our customer experience. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys interacting with customers, employees, and business partners every day. 

At Transwest, you'll join a growing organization with opportunities to learn the business, develop new skills, and build a long-term career with a respected leader in the transportation industry. 

We are looking for someone who brings a positive attitude, professionalism, and a genuine desire to help others. The ideal candidate enjoys building relationships, solving problems, and contributing to a team-oriented environment. 

We offer a full benefits package for eligible employees including:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

Essential Duties & Responsibilities:

• Answer incoming calls.
• Conduct "Voice of the Customer" Surveys.
• Greet internal and external customers.
• Review and stamp outgoing mail.
• Stuff and mail monthly invoices.
• Order supplies for postage machine.
• Process FedEx overnight packages.
• Collect Payments
• Filing
• Set an example of professionalism and positivity.
• Maintain an orderly and safe working environment.
• Additional duties as assigned.

Work Environment & Physical Abilities:

• Activities require a full range of motion including; handling and lifting, manual and finger dexterity and eye-hand coordination.
• This position may require standing, balancing, bending or stooping for prolonged periods of time.
• This position requires corrected vision and hearing within normal range.
• This position requires the ability to work under stressful conditions or irregular hours.
• The ability to lift up to 50+ pounds.

Required Education, Experience, Knowledge & Skills:

• High school diploma or equivalent.
• Valid driver's license and MVR in good standing.
• Excellent written and verbal communication skills.
• Multitasking Skills.
• Customer Service Skills.
• Conflict Resolution Skills.
• Detail Oriented.
• Strong customer service and communication skills .
• Ability to multitask and prioritize in a fast-paced environment .
• Proficiency with Microsoft Office and other business software .
• Strong attention to detail and organizational skills .
• Professional demeanor and positive attitude.
• Ability to successfully complete a general abilities assessment.
• Ability to pass a post-offer background check, physical and drug screen.

Preferred Education, Experience, Knowledge & Skills:

• Previous experience in a similar role.
• Previous dealership experience.

Job Details:

• Reports To: Service Manager
• Shift: Monday - Friday; 8:00 am until 5:00 pm
• Pay to be determined based off of qualifications.
• Closing Date: Open Until Filled