New Deal Insurance Specialist

Description

The New Deal Insurance Specialist plays a critical role in ensuring all newly booked deals meet insurance requirements prior to funding. This position is responsible for reviewing, verifying, and documenting insurance coverage for new contracts, ensuring compliance with company standards and lender requirements.

Working primarily within Salesforce and internal systems, this role requires a high level of attention to detail, efficiency, and the ability to manage a high volume of transactions in a fast-paced, deadline-driven environment. The ideal candidate will be highly organized, process-oriented, and capable of accurately interpreting insurance documentation to mitigate risk and support timely deal funding.

Empowerment:

The individual in this role is empowered to take full ownership of their assigned pipeline of new deals, ensuring insurance requirements are met accurately and efficiently while adhering to established processes and timelines.

We Offer A Full Benefits Package For Eligible Employees Including:

• Medical, Dental, and Vision Insurance
• Life (Voluntary and Employer Paid) and Disability Insurance
• 401(K) with company match beginning with your first contribution.
• HSA and/or FSA, (as applicable)
• Paid Time Off, Sick Time, and Company Paid Holidays
• Employee Car Discount Program

Essential Duties & Responsibilities:

1. New Deal Insurance Review & Verification

• Review incoming insurance certificates for all new deals to ensure compliance with company and lender requirements prior to funding.
• Validate key policy components including:
  • Named insured accuracy and alignment with contract documents
  • Coverage types (liability, physical damage, inland marine, etc.)
  • Policy limits and deductibles
  • Effective and expiration dates
  • Asset details (year, make, model, VIN/serial number, and value)
• Ensure Trans Lease Inc. is properly listed as additional insured, loss payee, and certificate holder as required.
• Confirm lienholder requirements are met based on funding source guidelines.
• Identify discrepancies and work directly with insurance agents, customers, and internal teams to resolve issues promptly.

2. Insurance Follow-Up & Coordination

• Manage and track insurance requests initiated by Sales Support through Salesforce.
• Conduct timely follow-up via email and phone with insurance agents and customers to obtain required documentation.
• Maintain consistent communication with Sales Representatives and Sales Support throughout the process.
• Escalate delays or issues that may impact funding timelines.

3. System Documentation & File Management

• Accurately input and maintain insurance records within Salesforce.
• Upload and organize insurance documentation in internal file systems in accordance with company naming conventions and standards.
• Ensure all records are complete, accurate, and audit-ready.
• Maintain clear documentation of all communication and activity within the system.

4. Compliance & Quality Assurance

• Ensure all insurance documentation meets internal policies, contractual obligations, and risk management standards.
• Verify compliance across various deal types, including leases, loans, equipment financing, and specialized scenarios (e.g., non-trucking liability, Canadian deals).
• Partner with internal teams (Credit, Sales, Funding) to address exceptions or approval requirements (e.g., deductible thresholds).
• Participate in quality checks and continuous process improvement initiatives.

5. Workflow & Pipeline Management

• Manage a queue of active deals within Salesforce, prioritizing tasks to meet funding deadlines.
• Monitor deal stages and proactively identify missing or incomplete insurance items.
• Ensure timely completion of all assigned work to support efficient deal processing and funding.

6. Filing and Administrative Tasks

• Filing incoming contracts/documents
• Creating customer file folders 

Work Environment & Physical Abilities:

• Requires frequent sitting, standing, balancing, bending or stooping for prolonged periods of time.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
• Ability to communicate by providing verbal feedback in a professional manner.
• Ability to receive and analyze data and input into the computer.
• Normal range of hearing and vision.

Required Education, Experience, Knowledge & Skills:

• High School Diploma required.
• Prior experience in insurance processing, insurance verification, or compliance required.
• Experience supporting new deal funding or pre-funding processes strongly preferred.
• Prior insurance experience required (commercial auto, trucking, property & casualty, or related fields preferred).
• Strong attention to detail and high level of accuracy.
• Ability to work efficiently in a high-volume, process-driven environment.
• Excellent organizational and time-management skills.
• Strong analytical skills with the ability to interpret insurance documentation.
• Effective written and verbal communication skills.
• Ability to work independently while collaborating with cross-functional teams.
• Proficiency in Microsoft Office/Google Suite and experience working in CRM systems (Salesforce preferred).
• Experience in equipment finance, leasing, or asset-based lending is a plus.
• Coachable, adaptable, and open to process improvement.
• Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening.

Job Details:

• Type: Hourly
• Status: Non-Exempt
• Compensation Range: $22.00 - $28.00
• Reports To: Operations Manager
• Closing Date: Open Until Filled

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